HELP CENTER
HOW AND WHEN SHOULD INTERESTED CUSTOMERS CONTACT ME?
Right here, You made it! Send me an email at your convenience regarding any questions I will get back to you within 3 business days at the latest.
WHAT IS THE PROCESS OF COMMISSIONING A CUSTOM PIECE OF ART?
Clients email me at damone@damonenickersonart.com with their Art Ideas. I ask that potential clients send photos of what they want me to reference. If the client does not have a specific photo they want me to reference, I ask the style/perspective image of what they are desiring in their custom piece.
Anything that can provide a better understanding of what their vision is helps me make sure I can be successful in brining that vision to life.
If it is a portrait, I ask that clients send several (clear & well lit) photos to provide me with and together we can select the one that will make the strongest drawing.
The most important part of the Commissioned Process is staying true to what my clients vision is. I will not stray away or alter the ideas that are important to you- that is my personal guarantee.
After selecting the photo reference or locking down the detail of the ideas/concepts behind the commissioned art, I will send clients a “Commission Proposal” that outlines all details of their custom project. (Medium, Quote, Size, Dates, Deadline, Payment Methods Accepted etc.)
WHAT ARE YOUR PAYMENT TERMS?
At the time of booking a commissioned piece, a 50% non- refundable deposit is required to get on my books. The remaining balance is to be paid upon completion.
DO YOU HAVE A RETURN POLICY?
No, with all artwork being original and/or custom I do not offer a return or refund. All commissioned work is approved via photograph before shipped.
DO YOU ACCEPT TIPS?
Yes, tips are greatly appreciated, but not expected.